FAQ

Frequently asked questions

What payment methods are accepted


All major credit cards & Paypal are accepted




How long has the lumpy bunny been in business


We have been in business since 2004




Does the lumpy bunny have a boutique that I can visit


Yes, if your travels bring you to Palm Desert in Southern California, we would welcome your visit.




Are returns or exchanges from this site accepted in the store.


No. At this time, due to systems issues, we are unable to process any internet services in the store.




How easy is it to return or exchange purchases.


Very. There are policies and authorizations required but they are quick and easy for you. Please see purchase and return policy. Just email bunny.support@thelumpybunny.com You will begin your return on the contact page




How is my PRIVACY secured


While shopping your experience is SSL secured. Your name, address,telephone number & credit card numbers and any information gathered from your purchase will not be shared, sold to anyone. Nor will it be viewed by anyone outside of the personnel required to process & ship your order. We do not store entire credit card numbers in our system or in our offices. It will be stored or destroyed responsibly.